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Refund policy

  • Regular Priced Merchandise can be returned within 10 days of receipt of goods.
  • Sale items may not be returned.
  • For returns please email us contact@christinevancouver.com and we will provide a Return Authorization Number. Include your reason for return, order number, name, email address, and phone number.
  • NOTE: returns will not be processed without a Return Authorization Number.
  • Customers will be responsible for all return shipping costs.
  • Please allow 10 business days for goods to be returned. Once returned goods have been checked we will process. your refund or exchange.
  • We do not refund initial shipping costs.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached.
  • We offer price adjustments within 14 days of purchase.